At PETSHELPS, accessible from https://www.petshelps.org/, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
• Name
• Email address
• Phone number
• Billing and donation details (such as payment method, billing address)
• Non-Personal Information:
• IP address
• Browser type and version
• Device information
• Pages visited, time spent on the site, and referring website

2. How We Use Your Information

We use the collected data to:

• Process donations and issue receipts
• Send important updates about our work, projects, and campaigns
• Respond to your inquiries or requests
• Improve the functionality and security of our website
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your data only in the following cases:

• Service Providers: Trusted partners who help process payments (e.g., Hoodpay, Stripe, PayPal)
• Legal Compliance: If required by law, court order, or government request
• Protection: To prevent fraud, protect our rights, or ensure user safety

4. Cookies & Tracking Technologies

PETSHELPS uses cookies to:

• Improve user experience
• Analyze site traffic
• Personalize content

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We will keep your personal information only for as long as necessary:

• Donations & financial records: kept for accounting and legal compliance
• Contact data: retained until you unsubscribe or request deletion

6. Your Privacy Rights

Depending on your location, you have the right to:

• Access: Request a copy of your personal data
• Correction: Ask us to update or fix inaccuracies
• Deletion: Request we erase your data (“Right to be Forgotten”)
• Restriction: Limit how we process your information
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at contact@petshelps.org

7. Data Security

We use industry-standard security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

PETSHELPS

3405 CALLE CUERVO NW APT 1022

ALBUQUERQUE, NM 87114

 Email: contact@petshelps.org